Insights
Insights, page 3
Perspectives on receivables, customer experience and respectful collections from the FCR team.
Is it time to outsource your debt collection efforts?
Employers: Are you looking for a way to cut costs significantly, but don’t know where else to streamline? This is a common problem that many entrepreneurs face, and it can feel...
Full service collections can answer every option
Debt is as unique to your customers as your customers are to the way you do business. Although several can indeed fall into specific categories, you will likely need several types...
The importance of great customer service
Distinguishing your company in a crowded business landscape is as much of a challenge as it has ever been. With the need to gain more customers - but also do it in a way that...
Which industries benefit most from professional collections services?
The number of noncash financial transactions annually in the U.S. is staggering. Transactions in one recent year totaled 174.2 billion, accounting for diverse activities including...
Communicating with customers about debt
When it comes down to the many rules that govern debt collections, it’s clear that crafting an effective letter to your customers is a skill that requires significant forethought....
Your rights to collect debt through social media
Previously, contacting people who owed debts to you on their social media accounts wasn’t possible. It was by mail or phone - if you could get those contacts from the individuals....
How outsourcing debt can benefit your business
The balance between success and doing the right thing for your customers strongly comes into play with debt collection. It’s one of the parts of running your own business that can...
Avoid partial debt-collection solutions
If you need debt-collection solutions for your business, avoid partial fixes. Financial peace of mind comes with finding a partner that can provide holistic support, including...
3 benefits of outsourcing debt collection for your business
Running a business is among the most rewarding jobs out there - and also one of the most challenging. There are so many factors to manage including building great products and...
Americans continue to pay down debt amid inflation, report says
Americans continue to pay down their debt despite some observers’ concerns about the impact of rising prices under inflation, a Credit and Collection News report says. The...