Marketplace and technology platforms
High-volume programs with API integrations, careful dispute handling, branded consumer self-service sites where available, and reporting that shows what moves your numbers.
Industries
Who we serve
FCR works with organizations of every size, from national platforms to city finance departments. The common thread: accounts that deserve persistent, respectful recovery.
Government and municipalities
Courteous, compliant recovery of fees, fines, utility balances and other receivables, with the documentation and reporting public agencies require.
Also serving
Decades of specialized programs
Higher education
Tuition, fees and textbook rentals, worked with a customer-service-first program built for students and alumni.
Energy and utilities
Recurring customers occasionally miss payments. We bring them back on track without losing the relationship.
Healthcare
Patient balances recovered with dignity, respect and careful attention to every regulation that applies.
Commercial and B2B
Business-to-business receivables, worked by collectors experienced with commercial accounts and the people who pay them.
Low-dollar claims
Many agencies refuse or ignore small balances. We work them as thoroughly as any other account.
NSF checks
FCR was an early pioneer in returned-check recovery and still brings that expertise to every bounced check.
Do not see your industry?
If you have receivables, we have probably worked accounts like them. Let's talk.